Phone and computer help, one step at a time

Plain, numbered steps for older adults, and for the family who help them. No jargon. Every guide is checked against Apple, Google, Zoom and FTC help pages.

Setting up a parent's phone? Start herePrint the scam texts list

Phones made simple

iPhoneiPhone Senior Mode (Assistive Access): how to set it up, and fixesRead the steps →AndroidHow to make an Android phone simple for a seniorRead the steps →PhonesSimple phones for seniors: Jitterbug, iPhone or Android?Read the steps →SetupSetting up a parent's new phone: a printable checklistRead the steps →

Stay safe from scams

ScamsThe "Grandma, I'm in trouble" phone scam: what to doRead the steps →ScamsPrint this for Mom: scam texts to ignoreRead the steps →SafetyPasswords made simple: one strong password, and let an app remember the restRead the steps →SafetyMedical alert systems compared, in plain EnglishRead the steps →

See the family

Video callsFaceTime for grandparents: how to call, and fixesRead the steps →Video callsHow to join a Zoom call from a linkRead the steps →

Our promise

  • Steps you can follow with the phone in your hand.
  • We link the official help page for every guide.
  • We never ask for your passwords or personal details.